Small company with large company expectations - Anonymous employee Highgate Employee Review

2.0
Jun 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has made some HR changes and seems to be fairly organized now. They definitely love their reports and spreadsheets, so information is always accessible, even after job turnover. They have made strides in the past few years with some of the corporate level positions, but need to still make changes in some areas to be more effective.

Cons

Almost all levels of employees; from corporate down to property level, seem to think it's acceptable to treat employees with little to no respect. Work/ Life balance is definitely not a focus with this company; expect long hours and 6 or 7 day work weeks in some positions. Yearly employee surveys are not acted upon nor treated very seriously. Upper management tends to take an act first, ask questions later philosophy.

Explore other reviews about Highgate

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A well-established company that values its employees and provides strong opportunities for professional growth and advancement.

Cons

New to select service, with a strong focus on delivering full-service-level performance as the brand grows.

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

See reviews by: Helpful|Rating|Date|All