Happily Highmark-Free - Client Manager Highmark Employee Review

There are 10 cons to every pro. The management - from senior leadership through middle management - was all fear-based. No one was empowered to do their actual jobs, not to mention all of the wasted time and hours spent trying to get even the smallest tasks done. There are NO processes, NO accountability, and NO time for outside-the-box thinking. I was afraid to answer my phone because I was screamed at by clients and brokers daily, due to things outside of my control. I didn't know a single other employee who was happy. Company is too big and too greedy to see past itself.