Pros
Highmark has a good reputation with other insurers. They pay close attention to regulations and maintain a high level of compliance. It's a tough place to work, so when you move on, you'll be a star!
Cons
Highmark has taken aggressive steps to eliminate older, tenured and knowledgeable employees. They have diminished their value and treat seasoned employees with disdain. They have slowly, but steadily been eliminating them from their workforce. They are being replaced with off shore staff and inexperienced employees. The top tier management talks a good talk, but the bottom line is their incentive check and their perceived power in the community and the overall insurance industry. The focus is on strategy, while implementing that strategy falls to the hands of those who know nothing about health insurance or the complex systems enabling it.