It's a $h!t show - Customer Service Advocate Highmark Employee Review

3.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

'comfy' job, you can dress casually and comfortably, munch at your desk, pay wasn't bad ($15.45/hr), the supervisors were easy to talk to, great benefits and perks, free on site gym for employees, private employee cafeteria

Cons

Work load was ridiculous and no where near enough help or information to do your job correctly/accurately, workload is always backed up. At the end of the day, I felt 0 sense of accomplishment because it was damn near impossible to get anything done and be effective/efficient without the right answers/help/people above you to help you. And then you come in again and do it again the next day. Whatever 'it' is.

Explore other reviews about Highmark

5.0
Mar 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Flexible hours Engaging

Cons

Potential to not work from home

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, stable career, potential for growth

Cons

Pay is mid compared to market averages

See reviews by: Helpful|Rating|Date|All