Q: What are the top reviewed jobs at Highmark?

Customer Service Representative (43) , Manager (17) , Business Analyst (13) , Consultant (9) , Customer Service Advocate (9) , Customer Service Representative (CSR) (9) , Director (9) , Project Manager (9) , Analyst (7) , Customer Service (7) , Provider Service Representative (6) , Senior Business Analyst (6) , Claims Adjuster (5) , Program Manager (5) , Case Manager (4)

Question 1

Does Highmark pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Highmark employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Highmark?

Accepted Answer

41% of Highmark employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Highmark 3.4 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Highmark?

Accepted Answer

Customer Service Representative (43), Manager (17), Business Analyst (13), Consultant (9), Customer Service Advocate (9), Customer Service Representative (CSR) (9), Director (9), Project Manager (9), Analyst (7), Customer Service (7), Provider Service Representative (6), Senior Business Analyst (6), Claims Adjuster (5), Program Manager (5), Case Manager (4)

Question 4

What are the pros of working at Highmark according to real employee reviews?

Accepted Answer

"good benefits and pays well" ((in 75 reviews)); "Few and far between...i guess the pay is good (but in decline)." ((in 42 reviews)); "Health benefits, PTO, retirement match, work from home" ((in 35 reviews)); "Great people committed to making the world a better place" ((in 30 reviews)); "work life balance is good" ((in 20 reviews))

Question 5

What are the cons of working at Highmark according to real employee reviews?

Accepted Answer

"Upper management is clueless." ((in 21 reviews)); "from senior leadership through middle management" ((in 20 reviews)); "Training is inadequate." ((in 15 reviews)); "They do lots of layoffs and there is no job security." ((in 14 reviews)); "6 different managers & 5 different directors in 7 years working there" ((in 14 reviews))

Question 6

What are employees saying about Highmark layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark layoffs and their outlook for job security at Highmark in 2026.

Question 7

What are the top reviewed Highmark locations?

Accepted Answer

Pittsburgh, Camp Hill, Wilmington, Parkersburg, Buffalo, Harrisburg, Wilkes-Barre, Pitts, New York, Erie, Philadelphia, Latham, Charleston, Duncannon, Johnstown, Newark, Norfolk, Albany, Seattle, Allentown, Chambersburg, East Stroudsburg, Hershey, East Pittsburgh, Mars, Oakdale, Shavertown, Etters, Boston, Malta

Highmark

highmark is great company however the customer service area not so much. - Member Service Representative Highmark Employee Review

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