Pros
HIGHMARK OFFERS MANY OPPORTUNTIES FOR THEIR EMPLOYEES. FOR EXAMPLE, THERE ARE AN UNLIMITED LIST OF CLASSES YOU CAN TAKE EITHER ON LINE OR IN CLASSROOM, YOU CAN SELECT WHAT LEVEL OF BENEFITS YOU WANT,
Cons
THERE IS A MAJOR GAP IN COMMUNICATION BETWEEN MANAGEMENT AND THE EMPLOYEES. MANAGEMENT HAS DEVELOPED A HABIT OF NOT PASSING ON PERTINT INFORMATION FOR EMPLOYEES TO CONDUCT THEIR JOBS. THEY DO NOT ALL PROMOTE BASED ON SKILLS AND ABILITIES. MANY PROMOTE BASED STRICTLY ON THEIR GRADE LEVELREGARDLESS OF THEIR COMPETENCY. THEY WILL USE INTIMADATION AND SCARE TATICS TO GET PEOPLE TO FOLLOW NEW RULES AND REGUATIONS TO THE POINT ERRORS AND EXTRA UNNECESSARY WORK IS DONE. THEY DO NOT APPROVE OF CHANGE FROM THE OUTSIDE. THERE IS ONLY ONE WAY AND THAT IS THE HIGHMARK WAY. THEY HAVE LOST THEIR FOCUS ON THEIR CUSTOMERS.