Decent pay, good opportunities - Customer Service Representative Highmark Health Employee Review

4.0
Aug 21, 2013
Recommend
CEO approval
Business Outlook

Pros

You feel like they really do value as an employee. The pay is pretty good-especially around here in WV. The benefits are really great and very inexpensive. You have opportunities to learn new things and new positions within the company are constantly opening up. They also heavily promote working from home which is a nice option.

Cons

Training is extensive, but by the time you hit the floor it seems everything you were told was wrong. Communication is often times just not there.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good culture and work life balance

Cons

Lack of growth opportunities. rto

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid mission and values Good benefits Annual Employee Incentive Program

Cons

Highly bureaucratic Less innovative than competitors

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