Benefits and pay are not good - Client Account Manager Hilb Group Employee Review

2.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The marketing team creates good looking custom materials and some of the people are nice

Cons

As you would expect from a company owned by private equity, the salaries and benefits are not good. There is no sense of community and because it’s private equity owned they will not hire enough staff to service clients the way they deserve to be serviced or to provide good work-life balance for employees.

Explore other reviews about Hilb Group

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very uplifting team, nice upper management, open to ideas

Cons

In office policy enforced most days

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There was nothing I liked about Hilb.

Cons

Hilb is an acquisition company and promises nothing will change to these mom and pop companies they acquire. No real training programs in place. There are no training manuals. Main Benefits team in Cranston does not not properly train acquired companies fully on Hilb's systems and processes. You meet with management for interviews to see where you will best fit on their teams and that process has flaws and not always placed in the right team. Lucky to get a bonus or a decent raise. High turnover rates. For a company that sells benefits it costs employees a lot more than they paid with their company that was acquired.

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