Awesome place to work! - Customer Service Representative Hilb Group Employee Review

5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

I have worked for Hilb Group for around 30 days. It has been a wonderful experience. Wonderful people and great training.

Cons

I have not experienced any negative since my employment.

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Hilb Group Response
2y
Thank you for taking the time to leave a review! We are so grateful for you and for you being part of the Hilb Group. If there is anything special that you would like to see differently, please don't hesitate to let us know.

Explore other reviews about Hilb Group

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very uplifting team, nice upper management, open to ideas

Cons

In office policy enforced most days

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There was nothing I liked about Hilb.

Cons

Hilb is an acquisition company and promises nothing will change to these mom and pop companies they acquire. No real training programs in place. There are no training manuals. Main Benefits team in Cranston does not not properly train acquired companies fully on Hilb's systems and processes. You meet with management for interviews to see where you will best fit on their teams and that process has flaws and not always placed in the right team. Lucky to get a bonus or a decent raise. High turnover rates. For a company that sells benefits it costs employees a lot more than they paid with their company that was acquired.

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