Incredible Work Environment - Commercial Account Manager Hilb Group Employee Review

5.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

From the interview process, through onboarding, and assuming a new role, Hilb Group has been the best! Communication from top to bottom is excellent. You never feel like you don't know what's going on. Employees work as a team, which is something you don't find everywhere. Hilb Group truly wants to make employees feel at ease from the beginning. The best part is communication, teamwork, and all the things used to wow you in the beginning continue throughout your employment. They never stop communicating and growing. Truly a wonderful place to work!

Cons

I haven't seen any downsides to working at Hilb Group.

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Hilb Group Response
2y
We are so grateful for your kind words and for sharing your experience with us! Our HR team works hard to ensure every associate has a memorable onboarding experience. Our associates satisfaction is our top priority and motivates us to continue to be best in class. Thank you for being part of this amazing journey with us!

Explore other reviews about Hilb Group

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very uplifting team, nice upper management, open to ideas

Cons

In office policy enforced most days

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There was nothing I liked about Hilb.

Cons

Hilb is an acquisition company and promises nothing will change to these mom and pop companies they acquire. No real training programs in place. There are no training manuals. Main Benefits team in Cranston does not not properly train acquired companies fully on Hilb's systems and processes. You meet with management for interviews to see where you will best fit on their teams and that process has flaws and not always placed in the right team. Lucky to get a bonus or a decent raise. High turnover rates. For a company that sells benefits it costs employees a lot more than they paid with their company that was acquired.

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