Great agency before HILB - Account Manager Hilb Group Employee Review

2.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Hybrid work, Oceanpoint management is great, great group of people to work with from former Oceanpoint, however everything has changed under Hilb administration, causing unhappy employees to move on.

Cons

Pressure to sell, assign work not related to the position, health insurance benefits is lousy.

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Hilb Group Response
1y
Thank you for taking the time to share your experience with us. We strive to be open to input and constantly enhancing and improving the associate experience. We take your feedback very seriously and are committed to creating an environment that benefits all our team members, While acquisitions are a time of transition and can be challenging, we are committed to listening, engaging with new colleagues, and constantly working to create a positive and inclusive work environment for all.

Explore other reviews about Hilb Group

5.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very uplifting team, nice upper management, open to ideas

Cons

In office policy enforced most days

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

There was nothing I liked about Hilb.

Cons

Hilb is an acquisition company and promises nothing will change to these mom and pop companies they acquire. No real training programs in place. There are no training manuals. Main Benefits team in Cranston does not not properly train acquired companies fully on Hilb's systems and processes. You meet with management for interviews to see where you will best fit on their teams and that process has flaws and not always placed in the right team. Lucky to get a bonus or a decent raise. High turnover rates. For a company that sells benefits it costs employees a lot more than they paid with their company that was acquired.

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