Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hilton

      Engaged Employer

      Hilton reviews

      At Home Reservations Specialist - Reservations Specialist Hilton Employee Review

      2.0
      Mar 24, 2016
      Reservations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home was a 'pro' especially during bad weather. All calls were incoming - no cold calling/solicitation.

      Cons

      There was extreme high pressure to up sell. The metrics were not reasonable. There was also high turnover - only 20% of my training class made it past 6 months. Micromanagement was also a big concern. My supervisor was constantly monitoring. I felt as if I were being stalked.

      Explore other reviews about Hilton

      5.0
      Jun 12, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Hilton jobs | Hilton salaries | Hilton benefits | Hilton interviews | Hilton conversations
      Hilton reviewsHilton Reservations Specialist reviewsHilton review