4.0
Jul 5, 2011
Current employee
Des Moines, IA
Recommend
CEO approval
Business Outlook
Pros
1. Interactions with "guests/group leaders". It's nice to meet everyone from different parts of the country and world. Though same faces are nice, different ones are, as well.
Cons
2. Some, not all, "Diamond Hilton Honors" members think they walk on water. Yes, I know they spend lots of money to stay in our hotels, but there's a line between their ego and treating the clerks like human beings.