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      Hilton

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      Hilton reviews

      Corporate Guest Relations Specialist - Anonymous employee Hilton Employee Review

      4.0
      Jun 12, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      All equipment needed for your work-at-home setup is provided by the company. Endless opportunities for overtime if desired. Rewards program has really great options to choose from.

      Cons

      System issues was a huge problem. Oftentimes, I would get booted from the system in the middle of a call and although I still had the guest on the line, I would have to have them hang up and call back due to an inability to transfer calls when booted by the system.

      avatar
      Hilton Response
      9y
      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

      Explore other reviews about Hilton

      5.0
      Jun 24, 2026
      Resort concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super friendly, flexible hours, good management

      Cons

      On your feet for hours, miscellaneous tasks at times

      5.0
      Jul 9, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay Excellent team environment Great benefits

      Cons

      Difficult managers at times Hard-work doesn’t seem to be paid off

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