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      Hilton

      Engaged Employer

      Hilton reviews

      HRCC - Customer Service Representative Hilton Employee Review

      4.0
      Jul 25, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home, making own schedule, discounts and perks.

      Cons

      Low pay, micro-management, training longer than needed.

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      Hilton Response
      8y
      Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

      Explore other reviews about Hilton

      5.0
      Jun 24, 2026
      Resort concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super friendly, flexible hours, good management

      Cons

      On your feet for hours, miscellaneous tasks at times

      5.0
      Jul 9, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay Excellent team environment Great benefits

      Cons

      Difficult managers at times Hard-work doesn’t seem to be paid off

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