Great enviroment to work in - Front Desk Agent Hilton Employee Review

4.0
Sep 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Hilton has a very well structure employee care system and the staff is generally trained to be supportive and friendly. You get great travel discounts in hotels worldwide. The standards are high everywhere you go.

Cons

In the hotels managed by Hilton but not owned, there can be situations where the owner take over the management and the quality of the whole work experience fall. Enviroment not really ideal to stimulate the employees.

Explore other reviews about Hilton

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay Excellent team environment Great benefits

Cons

Difficult managers at times Hard-work doesn’t seem to be paid off

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I work at Ballpark Hilton in St. Louis, MO temporarily during the Summer. The employees are great and fun. I meet fun guests.

Cons

As a career, hourly pay would be too low.

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