Great place except for the worst IT department I have ever worked with! - Trainer Hitachi Rail Employee Review

3.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great informal work atmosphere with little pressure and a nice mix of in office and shop floor experiences. Creativity is encouraged although things can be a little too loose at times.

Cons

Do not apply if your role will be even slightly digital. IT will hamper, evade and disrupt your duties on a daily basis. Their user support is dismal and any non standard request will be met with years of red tape. They will impose regular stealth security changes without any communication or thought to how it may affect the business. Its normal to be without a laptop for weeks at a time. Other than IT, there is a culture of not being accountable which can cause deadlines to fly by without a word from those responsible.

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Hitachi Rail Response
4y
Thank you very much for your comprehensive feedback, which we will look to take this forward with the relevant business area as part of our efforts to improve. Best wishes, Hitachi Rail Careers

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5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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4.0
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Recommend
CEO approval
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Pros

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Cons

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