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Holiday Inn Express

Engaged Employer

Beautiful Work Setting! - Guest Service Manager Holiday Inn Express Employee Review

4.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

This was an ideal job for anyone who takes personal pleasure resolving guest disputes. Management gives a lot of latitude with granting the Guest Service Manager the authority to resolve disputes which is invaluable.

Cons

Although training seminars are provided and encouraged "best practices" are not implemented in the workplace which is too bad. Holiday Inn requires ongoing seminars from all of their management staff but if what is learned is not implemented then you lose the value of those investments.

Explore other reviews about Holiday Inn Express

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees were wonderful to work with.

Cons

Can't think of any cons to post.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits were decent

Cons

Good balance work life and time off

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