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Holiday Inn Express

Engaged Employer

Little pay for high expectations - Front Desk Agent Holiday Inn Express Employee Review

2.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Started right away with no experience, caught on pretty quickly. Hotel Owner was very involved with operations and staff and took care of current and former employees.

Cons

Alot of gossip behind the desk, Front Desk Manager Trish didn't know how to communicate an issue when it comes up, instead waiting to unload everything she believes was done wrong in a rant, and not always to your face. Picked up alot of hours due to becoming the only night shift person almost immediately, and this went unnoticed and unappreciated in many ways. Alot of expectations for a job that will only ever pay minimum wage. If you go over 40 hours, they do not have to pay overtime to hotel workers in the state of Maryland. Beware

Explore other reviews about Holiday Inn Express

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees were wonderful to work with.

Cons

Can't think of any cons to post.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits were decent

Cons

Good balance work life and time off

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