Hologic is a good company - Patient Service Representative Hologic Employee Review

4.0
Feb 17, 2023
Recommend
CEO approval
Business Outlook

Pros

We're not micro managed, Dress code is relaxed, cafeteria is convenient with fair prices, full gym with towels, showers and lockers available. Lots of parking and outdoor eating areas. Pay is ok, benefits are available.

Cons

The Biotheranostics merge for this department. The department I work in is very unprofessional and I'm going through alot being an over 50 yrs old African American female working here. I'm sure Hologic wouldn't allow the things that Biotheranostics is bringing to their home. This dept is full of friends, family members and unprofessionalism. The work load is unfairly distributed due to the unprofessionalism and vendictive employees who are actually very lazy and abuse their "power" if you will. Again, I'm the only African American female in my department over 50 yrs old and this is very hard. So much evil, hate, laziness and harassment. Again, I'm sure Hologic doesn't play this, but I have already complained multiple times and no one has done anything about it. The phones are heavy in this department and sometimes I have to deal with very hostile patients which is frustrating enough. When co-workers are rude and try to bully me it makes the work day very hostile and negative. I have tried over and over again to transfer to a different department and they won't let me. Now the excuse is you have to be with our company for 6 months in one department before we can transfer you. And during my management meetings, I have to hear about how others have been abused and treated unfairly so I need to just suck it up because it will get better.

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Hologic Response
3y
Thank you for bringing your concerns to our attention. I am sorry to hear that you are feeling unheard and that you feel your coworkers are behaving unprofessionally among other things. Due to the seriousness of this review, I will follow up with the leadership of the team to focus on making improvements.

Explore other reviews about Hologic

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people Work life balance is good when it's not busy

Cons

Might not be a good fit for those who are ambitious for their careers

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair Pay, some pretty good teammates

Cons

Worked there a while back and overall Hologic was not much on work-life balance in the IT department. It is often expected to work extra hours during key projects/upgrades, but these projects could go on years or multiple long periods during a year. CIO had a punitive management style who reveled, proudly and vocally, in that role. Any communication to anyone outside of the IT department was also strongly micromanaged by the organization's CIO. This level of micromanagement and very vocal punitive management style all served in an attempt to hide much disorganization and level of noncompetence at that very top-level individual. Under the CIO are some decent directors however, but it was always dismaying to see what these direct reports to the CIO had to deal with. I believe after years it became so normalized to them that they stopped realizing what should be normal.

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