May 20, 2016
Anonymous employee
Home City Ice Response
10yHi there!
I’m very sorry you had a negative experience with us. We constantly strive to make a better environment for each employee and want to learn from every situation we can to be the best place to work. If you would be willing to take the time, please send an email to hr@homecityice.com so that we can learn from your full experience.
As far as our plants, not only have we never failed a health inspection, but we have more perfect plant inspections than any other ice company in the world as completed by our third party auditors NSF International. We take any situation less than perfection very seriously and would be very appreciative of any details you could provide for us to help us improve!
We absolutely should have been better at communicating the flexibility of our driver schedules to you, and done a better job of checking to see if the workload was too heavy, and apologize for our shortcomings. Our drivers always have the ability to work fewer days if it is too much, and as a family owned company we know how important time away from work is.
On the positive side, I’m glad you saw the opportunity to earn awesome pay! It is a physically demanding job that is hard work, and we strive to pay our people well for that effort.
Thank you for your feedback!