• Capable people were overseen by individuals promoted through tenure or connections rather than real ability to lead.
• It became obvious very quickly that those in charge were not prepared for the responsibilities placed on them.
• Success in a previous role was treated as qualification for management, which did not translate into effective leadership.
• Frustration spread across the team as everyone could see the lack of answers, yet nothing changed and there was no accountability.
• Questions about decisions were met with deflection instead of clear reasoning, and that pattern never improved.
• The same problems kept repeating without correction, even when the issues were obvious to everyone involved.
