Customer Service Associate - Customer Service Associate & Cashier HomeGoods Employee Review

Accommodating schedule, great staff to be around

Advertising our credit card is difficult

Decent coworkers, easy tasks, fine hours

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.