Definitive “Meh” job - Customer Assistant HomeGoods Employee Review

3.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Tasks do not take long to learn and most HomeGoods locations are rather small. Extremely flexible schedule.

Cons

Employees are usually very gossip heavy, management usually joins in. Usually short staffed and rushes can be troublesome, especially when you have to beg every customer for a credit card before every purchase. Pushing for credit card applications in mandatory and there is 0 incentive to do so unless management feels nice enough to give me a candy bar. Not a joke, by the way! Pay is also much lower than surrounding stores.

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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