Good entry level job but not suited for long term - Key Carrier/Coordinator HomeGoods Employee Review

2.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good overall retail job experience when it comes to customer service and learning ins and outs of retail work environment

Cons

Confused and unsupportive management, too many contradicting opinions over same policy. Leads to confusion and no clear sense of direction. At the end of the day they don’t care about how you feel or how much you are overworked and underpaid they only care about how many credit applications you produce. Even when you do well with Tjx applications you’re gonna be expected to do more and more every single day. No way to move up in the company in any real way.

Explore other reviews about HomeGoods

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the company respects diversity.

Cons

After working there after a year, the no fault hours doesn't kick in, if your hired date falls after December. Working with lazy employees and bonus are not fairly distributed, depending on which shirt you work on.

1
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

See reviews by: Helpful|Rating|Date|All