HomeGoods - Operations Assistant Store Manager HomeGoods Employee Review

4.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth. Opportunities for overtime. Generally a good work culture, they strive for a harassment-free workplace and emphasize teamwork. They'll update the hardware used in the store for efficiency and ease. The company has survived its competitors and has been very stable and growing.

Cons

The number of interactions with individuals that are a part of organized retail fraud. The number of people that ticket switch. (Industry-wide problem.) The pay could be more competitive as well. The Service/Help Desk reps could use more training for better consistency with resolving issues.

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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