Great place to work if you don't need high pay. - Inbound Sales Representative HomeServe USA Employee Review

3.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

The camaraderie, spirit of fun and cal center environment are definitely there. If you believe in the product, you will be successful, however it's not as easy as they make it out to be.

Cons

The pay is lower than most call centers in the area and the bonus structure is less attainable then they lead you to believe. Also their health insurance options are great if you never or rarely get sick. If you get sick a lot get ready to have high cost for your benefits.

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HomeServe USA Response
10y
Thanks for your insight and thoughts. We work hard to create an environment that makes coming to work every day as enjoyable as possible. We also benchmark our pay and benefits to other employers in the area so our compensation plan is very competitive. If you have questions on benefit plan options and choosing the best health coverage for your situation, please contact our benefits manager.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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