hvac - Anonymous employee HomeServe USA Employee Review

Thanks for taking the time to provide your comments as a former employee. At HomeServe our customers come first, and as you know the HVAC service business is highly seasonal, so requests for repair service can spike when the weather turns cool as it does this time of year. This can make day to day scheduling for the convenience of our customers a challenge. Fortunately, we recognize this and are implementing new state of the art systems to more effectively manage the daily fluctuation of service requests. This will improve response for our customers and streamline workflow for our technicians. Good luck in your next position.