A haven for employees that could not survive in another call center's environment. Extremely clique-ish. - Customer Service HomeServe USA Employee Review

1.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

HomeServe USA is a major corporation that initially offered a golden opportunity to a community whose unemployment sector is extremely high.

Cons

If one did not have experience at another local entity, one did not promote at HomeServe. Pay was not based on experience and employee-level, plus favoritism ran rampant throughout the company.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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