Dreams turn to nightmare - RMA HomeServe USA Employee Review

2.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I started at Homeserve in 2017 it started out amazing I met so really great people there I was hoping to be apart of the homeserve family for a while is has great pay and benefits great working environment not to stressful with it being a call center

Cons

the problem have with this company is how they enforce their policies with certain people I was terminated because some one said I recorded someone on while on the production floor I had no knowledge of this they had no proof I gave them access to my social media no video was there no one was we’ll g to hear my side I email Upper management no reply but I’ve seen someone get caught by One of the general managers with their phone and was suspended for about a week no termination my problem with that is if you are going f to use the no phone poles it should apply to EVERYONE NOT JUST CERTAIN PEOPLE AND ANOTHER THIS IF I WAS RECORDING SOMEONE AND THEY WERE ENTERTAINING IT I SHOULD HAVE NOT BEEN THE ONLY ONE TERMINATED JUST MY OPINION BUT I GUESS THAT EXPLAINS WHY ALL THE REVIEWS SAY THEY SHOW FAVORITISM!

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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