All in who you know and who you are friends with - Team Lead HomeServe USA Employee Review

Promotions are based on who you know, or who you are friends with, not given to the best person for the job. Supervisors and Managers are not knowledgeable about procedures or products, but were promoted to those positions because of who they are friends with or who's butt they kiss. The new building recently built is not good at all, roof leaks, not enough parking, all kinds of structural issues. Supposed to have enough space to grow and gain more employees, we are already at capacity and need to hire more people