Total "good ole boy" network going on with management - Agent HomeServe USA Employee Review

1.0
Oct 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, new building with nice atmosphere

Cons

I've been with HS since the beginning and have watched the hiring of friends by management from TMobile which by the way were all fired and yet given management positions that they clearly are not qualified to do! My supervisor was not able to even able to use outlook to view his email. Most of the management team go out to bars and party with agents while some are engaging in extramarital affairs. Lots of inappropriate behavior going on with supervisors and agents! Truly here it's definitely not what you know, it's who you know!

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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