Bootkissers, welcome - Account Manager HomeServe USA Employee Review

1.0
Jun 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The company does a fabulous job presenting itself as a "great place to work".

Cons

You will receive a bombardment of surveys asking you to vote for how great the company is to work for, even in spite of being such a place. If you are not seeking to brown nose your supervisor, and sing endless praises - good luck finding internal advancement. This company fosters a culture of keeping information truncated, and unattainable, as well as sequestering and protecting employees who openly do not do their job and hurt team initiatives.

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HomeServe USA Response
5y
We understand that employee surveys can sometimes be a check the box item but we do truly value the opinion of our employees. Year over year, we are certified as a Great Places To Work employer. This certification and honor is only possible by asking our employees to help us by completing the survey. This year we had 90% participation and once again, certified for the GPTW honor. 90% participation tells us that our employees are engaged and feel that we will hear their feedback and respond appropriately. We hope you took the time to complete the survey. Please know we will do our best to correct the items that present as opportunities for our organization and we will continue to celebrate those that scored well.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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