Pros
I have been at HomeServe for 4 years now. Further into my 1st year I didn't take my job seriously and was quiet negative about anything that didn't go my way, so were the people around me. It didn't start off like that. When I 1st started working here I was excited but the people around me seemed to spread this negativity around. I lost track of my goals and it was more of "what could the company do for me?" Fast forward 2 years later, I grew with the company. I left the voices of all the negativity and instead of feeling like I was owed something I started working hard for it. I spoke to my operations manager and apologize for my past behavior. He welcomed me and told me that it was about time I came around and that I have so much potential. Since then I have been promoted to a couple of positions. I also got to go on a company trip to help provide an up training one of our offices across country. I get told daily "thank you, great job, you have so much potential, your an asset" which I never heard at my previous jobs because I was simply a number. I am sharing my story because its easy to vent online about how unhappy you are with your job if your not putting the effort into it to be the best you. I didn't at one point then I saw how much this company cares about me. No job is perfect but this job values me and is providing me the leadership/development that I need. Homeserve is my company and I am forever grateful for my 2nd chance and for help making me the person I am today.
Cons
In 4 years the company has improved greatly. The only improvement I would like to see start immediately would be to great focus groups with the negative agents. New agents shouldn't be discouraged due to agents being negative. I was once one of those agents and know how your surroundings can bring down your moral. If your unhappy with your job and think negative of it, then do something in life that brings happiness to your life.