At least they try... - Manager HomeServe USA Employee Review

4.0
Jan 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I feel that the company's senior leadership really tries to engage employees and implement policies and guidelines to support them. They have been more transparent around the thinking that goes into those policies. The work can be interesting and most people are great to work with. There are definitely worse companies out there.

Cons

Unfortunately senior leadership's efforts are thwarted by VPs and Senior Directors who don't possess the necessary skills to run their departments. We'd be in trouble if I had to rely on my director for anything. There is also long standing favoritism around which departments get to hire and promote.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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