1.0
Mar 29, 2015
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
At one time, HomeServe USA used to care about their employees. They asked a lot from their employees, but always made it worthwhile. It was a fun place to work, with lots of energy from the employees.
Cons
The stress of maintaining such high expectations is starting to weigh on upper management. They only seem to care about the "now", rather than the bigger picture. It's also obvious that "protecting my bonus" has become prevalent, especially at the top. Their recent restructuring proves this, letting people with incredible experience go will satisfy their temporary "now" issues on protecting certain top-level bonuses, but will hurt the company tremendously.