Just shut up and do your job. We pay you a lot of money - Anonymous employee HomeServe USA Employee Review

2.0
Jul 13, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, overtime (if you enjoy it).

Cons

Management/HR does not care about their employees anymore. They'd rather perpetuate a toxic work environment and ignore numerous cries for help from an employee being overworked and targeted/bullied by a manager and employee working together. This manager used their power and position to take one side and favor an employee who pushes their job duties onto others, falls asleep during work hours, sits idle on overtime, and was also accused of theft. This manager also works 100% remotely from multiple states away and has no idea what goes on in the department. Instead of investigating, management decided to take this employee's word and compared overtime hours between two employees that share the same responsibilities to determine who 'works' more. This resulted in the employee who actually works more with less abused overtime hours having more work piled onto them unfairly. The amount of mental anguish I endured over 2-3 years caused me to become so filled with hate and sadness, that I sincerely hope this place never recovers from the loss of a valuable employee who actually cared about their job.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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