Opportunity degrades to soul crush - Anonymous employee HomeServe USA Employee Review

Thank you for taking the time to provide your feedback as a former employee. As a rapidly growing company, we acknowledge we don't always get everything right, which is why we find employee feedback so invaluable. We continually review the feedback provided in employee surveys, dialogue during all-hands meetings and through one-on-one sessions to ensure we continually evaluate and make changes. All of these tools help us make adjustments and close gaps that sometimes we didn’t realize existed. Two-way communication and commitment is needed from both leadership and employees to make HomeServe a great place to work. That’s why we recently launched the “People Promise” (written by employees) as a public acknowledgement of the mutual commitment between employees and HomeServe. On the technology side, we are making both strategic and tactical investments that will improve efficiency and most importantly the customer experience. We strive to create and maintain an open environment where employees are encouraged to provide their perspective on how we can continue to improve both the customer and the employee experience. Thank you again for your feedback and best wishes in your career.