Great Opportunity for Bonus - Customer Service and Sales Representative HomeServe USA Employee Review

5.0
Apr 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Was able to easily meet sales goals each month, max bonus is 60% of your base pay.

Cons

A lot of business errors caused a high call volume often. Since our performance was based on number of calls we enroll on, this affected our numbers in a big way when we would have these waves of irate of confused customers calling.

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HomeServe USA Response
2y
Thanks for sharing your thoughts about your time with HomeServe – and for the 5-star review about your experience working with us. We’re glad you were successful in your role, which is something we want for everyone. We appreciate your feedback on how call volumes occasionally impacted your performance and will certainly share that with the leadership team. We hope you enjoyed your time with us and that you’re doing well wherever life has taken you.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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