Avoid unless no other options - RM Coordinator I HomeServe USA Employee Review

We're sorry to see this 1-star review and to learn your expectations about working at HomeServe weren't met. It's always our intention to bring on new colleagues and have them stay with us for a long time. We do have a robust in-office training period in place to ensure new Agents are well-educated and informed about how to meet our customers' expectations. Nearly all Agents have the opportunity to work fully remote, though, as you note, performance issues and training requirements can dictate some people to return to working in the office. That period of time may differ for some employees. Though our time working with you is over, we hope you've found a new career opportunity that is better suited to you.