A terrible place to work - Dispatcher HomeServe USA Employee Review

1.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. PTO is good

Cons

You will be micromanaged to the point you question if it’s okay to use the restroom. Software is soooo bad. Three systems to enter any info, none of which talk to each other

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HomeServe USA Response
1y
We’re sorry to read about what you must consider was a bad experience working with us. It’s always our intention to provide everyone here great career opportunities. We do have some systems we’re working hard to improve through a multi-year platform improvement project. These things take time to implement, but when complete, we’re confident in how it will greatly change how we work. Most importantly, it will bring simplification and speed to those who rely on these systems in their roles. Thanks for your many years of service with the company. We hope wherever your career has taken you after HomeServe continues bringing you the fulfillment you deserve.

Explore other reviews about HomeServe USA

5.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of fun events within the company Positive attitude and outlook Casual dress-code

Cons

None. Having been at a previous employer who did not prioritize their employees to this extent, this is a breath of fresh air

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with my peers

Cons

Lean team requires wearing many hats

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