Pros
This is the 3rd mortgage lender I've worked for in the last 4 years(one due to stop lending in my state) and I think I have found my home. From the top to the bottom everyone understands the importance of getting the job done and on time. That helps us protect our own personal reputation with our referral partners as well as the company' brand. They are forward thinking and trying to do business the way it should be done. Rather than giving reasons why something won't work, can't be done, or business as usual, they are open to suggestions and always trying to improve. They certainly aren't perfect, BUT how they react to a mistake or an unforeseen issue is a big reason that separates them from other companies. They are quick to correct or adjust rather than try and point blame, stall and risk a delayed closing. I've even gotten IT to correct a docusign issue (borrower's fault) at 11:30 at night on a Closing Disclosure that had to be signed by midnight to ensure that we met the closing date. Trust me, that doesn't happen at other companies! With there growth there are also plenty of opportunities for advancement. My previous employers were pretty good, but just not as good as Homeside!!
Cons
Haven't really seen any real cons that are any different than any other company. However, I think it would make a big difference to appraiser accountability if they had there own appraisal desk rather than using AMC's. That way the appraiser's would be more accountable to us rather than the AMC, which seems to not exist in some cases, but the issues are not very often. It would also be nice to a have a few more niche products.
