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Homeside Financial

Part of Lower

Engaged Employer

Account Manager - Account Manager Homeside Financial Employee Review

3.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great people around you -Happy Hours -Weekly Contest

Cons

Smile and dial. All day, every day. When applying for the position, Homeside does not make you aware of the fact that this is all the job really is. Homeside also fails to give their account managers other career paths other than being a Loan Officer. Management does not ask you what career path you want to take within the company thus making advancement limited. Initial compensation (hourly rate) for account managers also depends on whether management likes you or not in the interview process. Every account manager is getting paid differently even though we all do the exact same thing. This makes absolutely no sense

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Homeside Financial Response
9y
Hello- Thank you for your review! We are excited to hear that you enjoy the contests, happy hour team building events, and your colleagues! We agree, the best part of Homeside is the amazing people that we have working here! At Homeside, career advancement is something we focus on diligently. Our policy is to look within first to fill positions in all of our departments and many of the positions within our company are currently staffed with individuals that started in our Account Manager position. We have individuals in marketing, human resources, sales, processing, lending coordinators, loan officer assistants, and even vice presidents that started in the account manager role. The examples of career advancement success stories are everywhere and once you get to know our staff and speak with them in regards to their experience at Homeside, you will realize that a majority of them, even high level management, started in this entry level position. In order to get a promotion, they embraced the position, worked hard, set goals, constantly strived to improve. They maintained a good attitude, and jumped at opportunities to get involved in Homeside activities and were ultimately recognized and rewarded for their achievements and efforts with either a promotion or an increase in pay. In regards to account managers being paid different amounts, this is an accurate statement, but it does make sense and is very common in corporate environments. When we hire for the account manager position, we hire college graduates with no experience and we also hire individuals with as much as 10 years’ experience in sales. We take this into account when we make an offer and this plays a role into us deciding what to offer. Many corporations pay differently for the same position based on what the candidate has to offer. We also give raises to individuals that are performing well in this position which is another reason why not all account managers are paid the same wage. Lastly, some of our AM staff are also part time interns and we have a different pay level for our interns as well. Hopefully this clears up any confusion on why account managers would get paid different wages. I would advise speaking to your manager or one of the executives if you still are concerned and they would be happy to review career opportunities, carve out a plan to get you to the next level, and talk through any other concerns you have.

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CEO approval
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Cons

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