Sr Loan Officer - Anonymous employee Homeside Financial Employee Review

We appreciate your feedback and are excited that you feel that we have an exceptional culture and tremendous opportunity for success, we agree. Here at Homeside, we require our Loan Officers to act with the highest level of integrity and to always do the right thing by our clients. This includes making sure our client is fully qualified before having an appraisal ordered. If, in a rare circumstance, we order an appraisal and the client doesn’t qualify due to an error or oversight by one of our Loan Officers it is policy that we proactively refund the client for any money spent on the appraisal. Our Homeside Care department tracks customer service ratings of each Licensed Loan Officer that we employ and if any LO was engaging in the behavior that you described in your review, it would be quickly realized by our management team and dealt with accordingly. We do not tolerate the behavior you describe, let alone reward our employees for it. If you have questions about how you can make it into the top tier, you should speak with a supervisor to see what actions you can take to improve your individual performance and achieve your professional goals. Management is always available and eager to help employees improve and reach their highest level of professional success.