Pros
In theory, this company is solving a huge need. They will sell you that they are mission driven, but don't be fooled. They are margin driven, and they are conducting business like every other slimy, money hungry business out there. But what is worse, is they pretend to me mission driven and altruistic, when the mission is actually used to manipulate and guilt employees into thinking they should be worked to the bone and treated like crap in order to "change the world." The leaders at this company do not care about their employees. They care about making money and making smart business moves. The sooner they own that, the better.
Cons
Poor treatment of Care Professionals: Honor claims to want to treat their Care Professionals better than anywhere else so that they in turn provide the best possible care for their clients. They do not. They get paid less than at their other agencies, and they get less support from the company than if they were working for a smaller agency, because they are essentially dealing with the call center as their employer. An overworked, under appreciated call center. Poor treatment of internal employees: As mentioned above, they will manipulate you into blurring your boundaries on what is acceptable workplace treatment and culture in order to "change the world." Doing the same thing and expecting a different result is insanity. Treating your employees like machines, not being aware enough to realize you are using your mission to justify bad behavior and treatment, and then expecting to make real, lasting, positive change in the world doesn't make sense, and is gross. This is the kind of culture where the people who are killing themselves get rewarded. If you are willing to give up everything else in your life to work around the clock and don't question any of their processes or decisions, you will get a little attention from leadership and likely a lateral move, rewarding you with more work and no additional pay. A smart company, a company who cares for their employees, does not reward a lack of boundaries. Instead, they support mature adults who understand their limits and maintain a sustainable amount of work. Don't expect to do the best work of your life here. You will be too maxed out for that to be possible. Run, don't walk, away from this company. They are building the pyramids, and they don't care how many people are sacrificed in the process as long as they get built.