Aug 6, 2022
Honor Response
3yWe’re sorry to read about your experience as a Care Pro. As the heart and soul of our business, we take input from Care Pros seriously, and invite you to reach out to us personally at (415) 300-1347to discuss your experience.
While we are committed to providing consistent schedules to our Care Pros, the nature of our business limits our ability to set the exact same schedule each week. We are transparent about the evolving nature of our business and share these expectations with Care Pros during our onboarding process. If expectations changed in a way that prevented you from taking on a shift or having the opportunity to pick up additional shifts, we would appreciate the chance to speak with you directly at the phone number listed above to better understand the situation.
We continue to focus our efforts on improving the transparency and openness of our work environment. Our team is dedicated to supporting our Care Pros 24/7 and improving the way we communicate and engage with our workforce. Again, we’d appreciate the chance to speak with you and to understand your situation in greater detail. Please use the number above to connect with us directly.