Not worth it - RBT - Registered Behavior Technician Hopebridge Employee Review

1.0
Mar 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Working with the kids - Some BCBA's - Most co-workers

Cons

If you're looking to gain fieldwork hours to become a BCBA... RUN. The higher-ups make it nearly impossible to gain unrestricted hours. Even with supportive BCBA's in the clinic, there's no time at work to get hours due to having a full caseload or covering other caseloads. They also won't let you do anything at home (BSPs, programing, etc.) relating to clients due to "HIPAA", even though all software is HIPAA compliant. They require monthly homework assignments even though most students are working full time, in school full time, and are also trying to balance a healthy work/home life. If you don't jump through every hoop, you'll be dropped from the program with no answer as to if/how you can get back in later on. Pay at the company is a JOKE, especially compared to other companies in the area. For a while, raises were few and far in between, but now you can test for a whopping .50 raise every six months until you cap out. Even then, they view RBTs as replaceable. They do not care if even good, veteran RBTs express concern about compensation, instead of forcing them to find a new place to work and support their families. It seems as if they'd rather have a new batch come in every 6-8 months and pay them less, instead of paying good RBTs what they deserve. Regional and corporate employees come into the clinic every few weeks and pretend to listen/care about concerns RBTs have, but nothing ever gets done. They'll hide away in the office or spare rooms in "meetings" all day, very rarely seeing the people who actually make the clinic run (the RBTs). It's amazing how many people in the corporate office are allowed to give advice as to how to run an ABA clinic with no experience actually running one. All corporate office cares about is MONEY. Not the kids, not their employees... just money. Everyone under them is viewed as a dollar sign. Kids are packed into rooms, RBTs have to double up on breaks, and inexperienced RBTs are made to cover tough cases they have no training on because Hopebridge would rather make a dollar than provide valuable therapy. But it's okay because they'll give the RBTs some free lunch when they stop in to make everything better. Hopebridge continues to open more and more clinics, buying other companies to make more money, but never stops to actually see how the clinics they already opened are running. If they would stop for three seconds and actually listen for once, they would see the damage being done. Being an RBT is a stressful job with an extremely high turnover rate and Hopebridge is a perfect example as to why. They don't care about their kids, they don't care about their RBTs, and they won't care about you.

Explore other reviews about Hopebridge

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working at Hopebridge. Management was incredible and BCBAs were very supportive. Fellow RBTs also helped so much and made the day easier to get through.

Cons

When you are freshly an RBT (and I mean literally.. the day after you pass) you are thrown into subbing if there isn't a caseload ready for you. It can be extremely overwhelming for someone who just passed their exam.

avatar
Hopebridge Response
5mo
Thank you for sharing your experience! We’re thrilled to hear that you enjoyed working with our incredible management team and found support from your fellow RBTs. We strive to create a collaborative environment where everyone can thrive. We appreciate your feedback regarding the transition for newly certified RBTs. It's important for us to ensure that all our team members feel supported as they embark on their journey. We will take your insights into consideration as we continue to improve our onboarding process. Your perspective is valuable to us!
2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Scheduling and documentation is easy to complete

Cons

While the company has talented clinicians and the potential to provide quality services, my experience was impacted by a strong emphasis on productivity and billing metrics. BCBAs are expected to consistently meet utilization targets while also completing assessments, parent training, and other clinical responsibilities, often without sufficient support to make those expectations realistic. Support frequently appears only after significant concerns are raised, rather than being provided proactively. Operational leadership appears to have significant influence over clinical decisions, including caseload assignments and scheduling, which can limit BCBA autonomy and flexibility in managing client needs. Additionally, concerns raised by staff are not always addressed until larger issues arise, at which point discussions often focus on preventing problems that clinicians had previously identified. Another ongoing challenge is staff retention and training. RBT compensation appears to contribute to turnover and difficulties maintaining a highly experienced workforce. As a result, BCBAs are often expected to dedicate substantial time to onboarding, mentoring, and training new staff while simultaneously maintaining demanding billing and productivity expectations. While clinician involvement in training is important, organizations should ensure workloads and productivity requirements are adjusted accordingly to allow for effective supervision and staff development. The training process for new RBTs can feel rushed at times, resulting in clinicians spending significant effort providing additional support after staff are already working directly with clients. Concerns regarding compensation, retention, and workforce development have been raised repeatedly, but meaningful solutions have often been limited. This organization may be a good fit for clinicians who thrive in a highly productivity-driven environment. However, BCBAs seeking greater clinical autonomy, stronger investment in staff development, and a more balanced approach between clinical quality and billing expectations may find the culture challenging.

1
avatar
Hopebridge Response
3w
Thank you for sharing your insights about your experience with us. We appreciate your recognition of the easy scheduling and documentation processes, as well as the talented clinicians working within our team. We understand that the emphasis on productivity and billing metrics can be a challenge, and it's an area we are continually evaluating to ensure our clinicians have the support they need to thrive. Your feedback regarding the balance between clinical responsibilities and the autonomy of BCBAs is invaluable, and we take it seriously as part of our commitment to creating a positive work environment. Retention and training are important aspects of our operations, and we recognize the need for ongoing improvements in these areas. Your observations about the training process for new staff are also noted, and we are always looking for ways to enhance our onboarding experience. We appreciate your constructive advice, and we will consider it as we strive to better align our organizational practices with the needs of our clinicians. Thank you again for your feedback. We wish you the best moving forward.
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