Still bad management, continued revolving door - Ground Service Agent Horizon Air Employee Review

2.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Flight benefits. Stick through the drama and you can get on some nice flights (I mean, Costa Rica! Vancouver, Cabo to name a few).

Cons

Lack of equipment. Tight deadlines with not enough employees. Constant revolving door (how can you keep motivated hard working employees when pay, and management are both bad?). Morning management continues to be below average. Get on the queen bee's bad side (I won't put her name here, but it starts with S...) and that's pretty much it for you. Favoritism. Terrible pay (way below average for the industry), stick it through 11 years and you'll be making $17/hr. Enough said.

Explore other reviews about Horizon Air

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None come to my mind

4.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Company has great ethos and amazing people work here.

Cons

The pay is lower than most other airlines.

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