Horizon is a wonderful company to work for with a great heart for it's people and it's customers! - Customer Service Agent Horizon Air Employee Review

4.0
May 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Union style benefits and pay without having unions (for CSAs) Management works hard to show appreciation for it's frontline. Pay is on the high end for job class (CSA) Advancement opportunities abound within the Alaska Air Group Horizon believes promotions from within and helps build your career. The people love their jobs and they spread their love to our customers, who in turn create a positive work environment. Wonderful performance based incentives and profit sharing.

Cons

Working on very tight budgets create obstacles in the workplace. Some positions under paid for job output. Long hours in rough conditions can be cumbersome for unexpecting new hires.

Explore other reviews about Horizon Air

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None come to my mind

4.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Company has great ethos and amazing people work here.

Cons

The pay is lower than most other airlines.

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