Front line, entry level employees - Customer Service Horizon Air Employee Review

1.0
Apr 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Free flights, some departments can work from home, fellow employees are for the most part good, decent people. The rank and file is a good reason to work at Horizon.

Cons

Seniority is not important to the company and in some areas has no bearing on who gets holidays off or prime schedules, The effect on employees when it comes to business rules and changes is seldom considered. The bottom of the rung employees have no union representation so the company uses that to do as they wish, any attempt to organize has always been met with swift response.

Explore other reviews about Horizon Air

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None come to my mind

4.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Company has great ethos and amazing people work here.

Cons

The pay is lower than most other airlines.

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